Our commitments

Digital is our expertise, trust is our heritage, the public interest is what drives us every day.  

Digital trust in the public interest

As a member of La Poste Group, the world’s leading provider of local services and a company with a mission, our sense of public interest and our commitment to trust and ethics form our DNA and guide our activities over the long term. At Docaposte, we have chosen to offer solutions that are useful, responsible and accessible to the greatest number of users. 

Digital technology is a formidable lever and a powerful tool for innovation in favor of ecological transition and a more inclusive, fairer society, but it also generates environmental and societal impacts that we need to control. Buoyed by these observations, Docaposte’s strategic plan resolutely sets out its ambition to become a pioneer in ethical, responsible and human-centric digital.

Digital trust

At Docaposte, our mission is to :

  • Serving the greater good
  • Supporting digital solutions
  • Driving innovation to meet your challenges
  • Leading the way in digital responsibility

Digital trust

Digital sovereignty

Offering you the best technologies while respecting the fundamental values of our democracy is one of Docaposte’s commitments as a leader in digital trust.

The pillars of digital sovereignty for Docaposte are :

  • Technological autonomy and resilience
  • Data usage
  • Pro-European regulation

Digital sovereignty

Ethics in data and AI

Pioneer in algorithmic ethics and AI, Docaposte places data at the heart of its concerns:

  • Confidentiality of transmission, storage and use
  • Guaranteed security
  • Transparency in the use of our customers’ data

Ethics in data and AI

Tech & Trust by Docaposte

Tech & Trust represents the guarantee of :

  • innovative solutions supported by robust,
  • state-of-the-art infrastructures,
  • combining the best of technology and human expertise.

Docaposte is committed to being a leading player in digital trusted services. 

Tech & Trust by Docaposte

Our CSR policy

Our CSR strategy aims to support purposeful and responsible digital usage and provide safe access to new services, whilst respecting the data privacy of all.

Our strategy responds to 3 major challenges :

  • Working to ensure inclusion
  • Putting ethics at the heart of all our actions
  • Managing the environmental impact of our services and digital solutions

Our CSR policy

Docaposte defends digital:

  • Safe and useful for everyone

  • Ethical

  • Responsible

  • Sovereign

  • inclusive

Key figures

  • 4

    data centres located in France

  • 84/100

    our EcoVadis 2024 score

  • 4th

    in the ACN ranking