Insurance

Delivering seamless, secure customer experiences, being a trusted partner to policyholders, and focusing on core business are key digital challenges for the insurance sector

Earn policyholders' trust with a digital experience you can rely on

To meet the evolving needs of policyholders, delivering top-tier digital solutions is essential for any insurance organisation.

As a leader in digital trust in France, Docaposte supports insurers and their stakeholders in managing their complex business processes and securing their pathways and sensitive data.

Transformation for increased competitiveness

Regulation is getting heavier and is increasing pressure on profitability, as it is increasing market pressure on historical players. Digitalization and automation of business and compliance processes has become vital to ensure insurers’ competitiveness.

Docaposte sees itself as the right local partner for their transformation. Our conviction is that transformation in the sector should combine 3 factors:

  • Human expertise
  • Digital technology
  • Trust

Consulting and IT services

We support you in your compliance projects, the evolution of your organization or the digitalization of your front to back processes to address business challenges and to respond to the expectations of your customers.

  • Consulting and business expertise, regulatory, sector-specific and digital
  • Business / Systems Analysis, Development
  • Project Management and functional and technical resources

Our consulting and IT services

Digitalizing Customer Relations

We support digitalizing client relations by offering secure components into your pathways and digital service platforms:

  • Software companies
  • Platform designer and operater

Our digitalization solutions

Outsourcing

We provide competitive, proven, and robust management solutions, ensuring cost management and high service quality thanks to the combination of digital and business expertise:

  • Back-Office document logistics
  • Back-office functions

Outsourcing

Regulatory compliance

Transform regulatory changes into competitive advantages:

  • KYC
  • Estate administration and unclaimed assets

Our compliance solutions

Digital TTP, insurance transformation partner

  • Consulting and Support

  • Trust solutions

  • Design and management of platforms

  • Delegation of business and compliance management

Insurance in a few figures

  • More than 200

    clients

  • 700

    employees

  • 90 million

    total revenue in 2023