Consulting and IT services insurance

With over 20 years experience in the insurance sector (personal and property), Docaposte supports traditional and and health insurance companies, personal insurance providers, and brokers with their digital transformation.

Premium support

Consulting, business consulting, and project management: Docaposte's know-how at the service of your transformation.

Our architecture experts support you in the development of roadmaps, IS urbanization, designing ad hoc systems, SOA architecture and modernizing business processes (BPMN).

Consulting: our business experts support you in your transformation to turn regulatory and technical changes into a competitive advantage
Business consulting: we have a consulting and facilitator role (definition of needs, requirements, specification), in project management and driving change
Project management: we develop applications and complex information systems: design, development, methodology coaching, software craftmanship, DevOps

Supporting your business transformation

Docaposte is a local partner providing support to traditional and health insurers and personal insurance providers with their business transformation business operations outsourcing.

Life insurance & savings: we act on single and multi-fund UC/EURO contracts, managing topics related to individual and collective savings, and ensuring compliance for all regulatory aspects
Health and life insurance: we respond to IS challenges on regulatory compliance and on future-proofing with our business expertise throughout the insurance value chain.
P&C: we manage projects for damages and losses (fires, accidents, diverse risks) and projects related to car insurance and multi-risk home insurance
Credit insurance: we act on different projects related to credit insurance: Risk, Compliance, IFRS, centralizing financial information, infra-annual cancellation

A range of services to support you

Insurers are today confronted with issues linked to correct usage of Data and the integration of artificial intelligence (AI) to automate processes and to increase the value of solutions.

Data intelligence

To operate available data repositories
Facilitate analysis and preparation of data for consistent, quicker and more relevant decision making
Improve understanding, analysis, and sharing of this data by all

Data management

Support with transformation
Implementation of strategies to increase data value
Ensure regulatory compliance

Robotic process automation (RPA)

From the construction of an automation roadmap (AI, RPA) to the implementation of competence centres
Creation and maintenance of virtual agents in collaboration with expert teams in

Datascience, Machine Learning and Deep Learning

Implement conversational agents (chatbots, voicebots)
Propose automatic understanding of complex documents
Facilitate analysis of client conversations (regulatory issues, compliance, managing client relations) using NLP (natural language processing)