Digitalization of customer and supplier cycles

Why digitize your O2C and P2P processes

The automation and digitalization of order-to-cash (O2C) and procure-to-pay (P2P) processes have become essential to maintain a company's competitiveness.

Increased productivity

Save time by optimizing and streamlining your business processes. The aim is to focus on higher value-added tasks.

Optimized payment times

Through better management and efficiency of the customer cycle process, you can improve your cash return and increase your cash flow.

Automated controls and payments

Better management and efficiency throughout the supplier cycle process, enabling you to reduce the cost and time taken to process supplier invoices.

Improved customer and supplier relationships

Avoid disputes by improving the customer experience and streamlining exchanges with your customers and suppliers, to strengthen loyalty and partnership policies.

Benefit from the most complete solution on the market

Ability to adapt to your technical and organisational constraints
Suitable for all types of companies: VSEs, SMEs, ETIs, large companies
Several access modes: configurable solution, packaged solution, access to our APIs
Interoperable technology platforms to facilitate integration with your business software
Complete process from order management to reception and payment management
Innovative and cutting-edge technologies: ADR, IA, RPA,
Dedicated customer portal to improve customer relations
Supplier portal for better portfolio management and automated invoice processing

Customer and supplier cycle management

At the heart of your business, you can oversee and manage your order-to-cash and procure-to-pay chains:

Automation of order, invoice and data processing
Data centralization and controls
Automation of validation circuits
Payment of invoices
Dematerialization of flows
Multi-channel distribution
(...)

The benefits of our offer

Improved customer satisfaction and higher growth

Decrease in time to process errors and disputes

Centralized monitoring and control of flows

Better visibility of expenses and purchases

Customer satisfaction at the heart of the process

Improved company/supplier relations

Upskilling of teams

Reliability of controls, reconciliation between supporting documents and invoices

Why choose Docaposte?

Expert in assisting companies with digital transformation
Technological know-how and development from a key player in the market
Leading the way in digital trust
Customer cycle management solutions tried and tested by our customers
Interoperable solutions, in full compliance with current regulations and in advance of future ones
20+ years of experience in electronic invoicing