ID360, the remote identity verification platform

ID360, the remote identity verification platform Contact an advisor

The challenges of remote identity verification vary according to sector (banking, insurance, health, property…), associated regulatory constraints and your needs: client onboarding, electronic signatures for binding contracts, secure access to online services, patient care pathways.

To respond to these diverse issues, Docaposte has designed and implemented the ID360 platform, a comprehensive service offering a single entry point for all types of usage.

Do you need several user journeys for different client needs and usage?

We have the solution! ID360 gives you access to an admin console that provides full configurability.

Do you want to retrieve additional documents during this process? ID360 also offers this functionality: just select the relevant check-boxes in your admin console.

Why integrate Docaposte's solutions?

An integration and single call for all modalities:

Simple and fast integration with support from our teams
Intuitive configuration via the admin console
For each usage, launch a request to ID360 for identification or authentication phases
Get the results and continue on the pathway
Benefit from 10-year archiving with probative value for your audit trail

An admin console for total freedom

Connection reinforced by double identifciation
Management of your administrators
Management of your applications
Management of your configuration settings
Tracking of files being processed, whatever the mode

A window adapted to your pathways

Your logo at the top of the window to reassure the user
Adjustable background colors and fonts (for each application you define)
No mention of Docaposte. The user is in your pathway

Why choose ID360?

Single integration: access all features with one integration and benefit from updates
A complete and personalized solution: configure your choice of identification method, pathways and interfaces according to your risk level
Compliant and secure in event of dispute: audit trail guaranteed for 10 years - archived with probatory value
Rely on the quality of our network: increase trust with current or prospective clients in communicating your selection and tracking procceses
A large choice of identification options for your users
A solution adapted to mobility: it is possible to identify and authentificate online using a smartphone
A simple and fast option: secure your customer promises by taking the initiative in just a few clicks!

A Trust Service guaranteeing you the highest level of security

ETSI EN 319 401 : Trust service *
ETSI EN 319 411-1 and 411-2 : Registration authority **
IT security: intrusion tests, EBIOS risk analysis
Application security: code auditing
GDPR compliant: by default, by design, data privacy impact analysis
RGAA (French Accessibility Guidelines based on WCAG2) compliance in progress
Complies to La Poste Group's ethical charter

ETSI EN 319 401 : Trust service *
ETSI EN 319 411-1 and 411-2 : Registration authority **
IT security: intrusion tests, EBIOS risk analysis
Application security: code auditing
GDPR compliant: by default, by design, data privacy impact analysis
RGAA (French Accessibility Guidelines based on WCAG2) compliance in progress
Complies to La Poste Group's ethical charter

Our expert knows best!

Remote identification:

"With Docaposte's ID360 platform, you can benefit from all types of identification and authentication in a single integration"

Richard Lamy, Product manager - Docaposte's eIDAS Trust Service expert

> Find the complete interview here; "Expert's Voice"

* ETSI EN 319 401 V2.3.1 (2021-05):Electronic Signatures and Infrastructures (ESI);General Policy Requirements for Trust Service Providers
** ETSI EN 319 411-1 V1.3.1 (2021-05):Electronic Signatures and Infrastructures (ESI);Policy and security requirements for Trust Service Provide issuing certificates ; Part 1 : General requirements
** ETSI EN 319 411-2 V2.3.1 (2021-05):Electronic Signatures and Infrastructures (ESI);Policy and security requirements for Trust Service Provide issuing certificates ;Part 2 : Requirements for trust service providers issuing EU qualified