Incoming mail management

Through our dematerialization and externalization solutions, free yourself from constraints linked to mail management and dedicate yourself to your core business.

End-to-end support

Work on your files or mail, even remotely, without needing to reference to physical documents. Our different modules aim to:

Optimize exchanges both internally and externally
Facilitate the visibility of communications
Guarantee the traceability of exchanges
Work with solid solutions adapted to your organization and which respond to your needs, whatever business you are in

As an expert in managed services and digital solutions, Docaposte can provide end-to-end support, from diagnostics to digitalization including mail management and the intelligent digitization of exchanges.

What incoming mail management solution is right for me?

Docaposte offers different solutions in dematerialization, outsourcing and scanning of incoming mail.

Dematerializing incoming mail in 4 steps

Digitizing your documents
Automatic extraction of useful data
Distribution to the correct recipient and storage
Integration in an EDM system or your business applications for consultation

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Managed mail services

Managing all mail flows, physical or electronic including registered mail
Dematerialization of incoming mail flows
Courier and shuttle management
Outgoing mail management from enveloping to distribution, mass mailing and optimized postage

Intelligent digitization of incoming mail

Document capture by Automatic Document Recognition (ADR)
Exploiting document data with Automatic Document Reading, Optical Character Recognition (OCR), and artificial intelligence (AI)
Optimizing your business processes

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Why entrust your incoming mail management to Docaposte?

Increase productivity by facilitating access to information for your business teams

Reactivity when time is short

Streamline exchanges with pre-processed mail

Externalize lower added value tasks

On-site or off-site services

Data traceability, confidentiality and security

Customer experience management and managed services

Omnichannel customer experience management

Facilitate onboarding pathways
Optimize your business processes
Reduce subscription and transaction times
Communicate more efficiently
Adapt points of contact upon request
Develop new personalized services

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Managed services

Focus on your core business
Delegate your business processes to a leading digital trust and BPO player

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Dematerialization and mail management

More than 10,000
incoming items processed each day
More than 400
in-situ contracts
Nearly 1,800
employees operating on client sites