Incoming workflow management

Simplify and automate the workflows with data processing whilst complying with regulations

Contact an advisor

Incoming workflow management Contact an advisor

Dematerialize your incoming workflow and increase efficiency

By dematerializing incoming workflow, optimize its management and increase operational efficiency.

  • Save time: an employee spends on average a third of their time looking for information. Facilitating access and sharing with digital tools is therefore essential.
  • Reduce costs: optimize and automate your business processes and significantly reduce processing budgets
  • Responsiveness in decision making: accelerating the process provides a better client experience. Dematerialization is an excellent competitve advantage for a business.


Adapt to new ways of working remotely, facilitate sharing and distribution of documents and guarantee compliance, all whilst reducing costs.

A complete processing chain in 5 steps

  1. Physical documents dematerialized with simple or high quality scanning.
  2. Extraction of useful data with ADR (automatic document reading or recognition), OCR (optical character recognition), and artificial intelligence
  3. Document management and business process management to increase productivity
  4. Data verification and enrichment to make processes more reliable
  5. Integration in your business applications

Our different digitalization solutions

Intelligent scanning, faithful or reliable copy?

  • Intelligent scanning adding value to document data

    • Data capture by ADR / OCR solutions and artificial intelligence
    • Data enrichment
    • Automation of processes with RPA technology (robotic process automation) and the integration of data in your IS
  • Reliable scanning, first step towards "zero paper"

    • Certified NF 544* to produce faithful and regulatory-compliant copies
    • Scanning agreement
    • Document acquisiton: preparation and scanning
    • Exhaustive controls, coherency, resolution, etc.
    • Creation of digital copies
    • Enrichment of metadata
    • Scanning certificates
  • Reliable copy, zero paper - fully conform

    • Double NF 544* certification (faithful scans) and NF 461* (electronic archive) to produce reliable copies
    • Integrated offer which allows destruction of paper originals with complete peace of mind

Capture and intelligent data extraction

  • Omnichannel capture of documents: scanning, emails…

  • Expert business modules (Bank details, invoices, ID cards…)

  • Back-office support via a productive and industrial interface

  • Solution covering all types of documents (structured, semi-structure and free)

  • Real time processing for front office

  • Differed processing

  • Proven AI technologies: Deep Learning, Machine Learning, Yolo, ConvNet...

  • Omnichannel capture of documents: scanning, emails…

  • Expert business modules (Bank details, invoices, ID cards…)

  • Back-office support via a productive and industrial interface

  • Solution covering all types of documents (structured, semi-structure and free)

  • Real time processing for front office

  • Differed processing

  • Proven AI technologies: Deep Learning, Machine Learning, Yolo, ConvNet...

Thanks to reliable copies, free yourself from the obligation to keep physical copies

  • Associate faithful scanning and anti-corruptible guarantees with our archiving systems with certified probative value

  • 100% dematerialized process (destruction of paper originals)

  • Conforming to legal storage obligations

  • Provision of proof-related elements in case of dispute

  • Reduction of fixed costs and physical storage spaces

  • Removal of risk of loss or destruction of information

  • Centralization of information

  • Control over access and sharing of information

Give digital copies the same value as the paper original 

Docaposte is an expert of the dematerialization trust chain, from reception of incoming documents to archiving them probatively, to data processing from these documents. We operate all of our client's dematerialization in situ or on our industrial platforms.

Our complementary solutions

  • Outgoing workflow management

    Docaposte offers multiple outgoing workflow management solutions, from creation to distribution:
    • Platform for VSBs/SMEs
    • Industrial multichannel platform
    • Direct Marketing
    • Electronic registered mail
  • Document and Business Back-Office

    Services to support you:
    • Delegation of all or part of a process
    • Services carried out on client or Docaposte site
    • Association of digital platforms and business expertise
    • Increasing the value of the data and automating processes with AI and RPA technologies
  • Archiving with probative value and NF 461** certification

    With our electronic archive solutions:
    • Store your documents
    • Guarantee their enforceability
    • Avoid all risk of loss or document destruction

Découvrez aussi...

Incoming workflow management in a few figures

  • More than 500

    clients

  • 220 million

    pages scanned each year

  • More than 50 million

    captures taking place each day

Contact an advisor

e.g. robert.smith@gmail.com

e.g. 33654238935

e.g. Your offer interests me...

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