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Improve the performance of local authorities and the quality of citizen services
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In an increasingly digitalised world, local authorities face a major challenge: adapting to new technology to better serve citizens and to optimise their own operations. From digitalization of user services to data-driven management of public policies and the simplification of internal processes, digital transformation impacts local authorities across the board.
Docaposte has been active for many years throughout France supporting local authorities in digitalization projects.
We support you in all the changes you make, be this transforming your organisation, adapting to new regulations or integrating digital technologies to respond more effectively to the needs of your citizens.
Docaposte's Local government division contributes to the performance of local authorities by focusing its activity on 5 public policies: Performance, Planning, Water sanitation and waste, Agriculture and Tourism.
Offer turnkey services enabling local authorities and their satellite bodies to be free from the technical difficulties of digitalization and concentrate on the organisational, business and change management aspects.
Contribute to the public interest mission of reducing geographical inequalities through trust solutions that make it easier to organise local players facing issues of regional cohesion, development gaps within cities and the digital divide.
Lead digital transition projects through secure data management and the implementation of digital platforms to help respond to major agricultural issues.
Support local authorities and public bodies with their internal organisational challenges related to water, sanitation and waste management, guaranteeing citizens ideal sanitary conditions.
Make regions more attractive by simplifying user experience through the dematerialization of consultation and reservation processes and internal organisation of public bodies in the tourism sector.
6,500
customers
100,000
users
12
régions as customers
56
départments as customers
3780
municipalities as customers
10
major cities
8.8 million
documents processed in 2023
67 million
data transfers since 2006
9.4 million
documents signed and sent remotely in 2024
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