Mail and document logistics

Dematerialize your mail and adapt your document logistics to new work methods

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Digitalisation is accelerating, remote working is becoming more common and these developments have an impact on work organization. Although physical mail volumes are decreasing, efficient mail distribution remains imperative. With our dematerialization and outsourcing solutions, you can offer your employees a simplified and efficient working environment.

Mail sorting

We provide a service to sort mail before it arrives in your organisation:


  1. Sorting criteria are defined by the customer to maximise their processing speed: by company, entity and identifiable departments
  2. This service is clearly marked, followed by a 5-digit identification code
  3. In order to optimize payments, this service allows payments to be isolated from the rest of the flow
  4. In order to pay suppliers on time, your supplier invoices can be identified in advance via a sorting code
  5. Complaints are processed more quickly to improve customer satisfaction if they have a sorting code
  6. The confidentiality of your documents is maximised by sorting them without opening, thanks to the specific sorting code on the envelope

Docaposte offers you digitization of and access to your incoming mail in an EDM (Electronic Document Management) to facilitate remote working. Work on files or mail without the need for physical documents.

Dematerialization of incoming mail

In just a few steps, your employees can easily carry out their most important tasks:
  • Digitization of documents 
  • Extraction of useful data            
  • Availability and consultation of mail in an EDM

With its various modules for optimizing internal and external exchanges, our EDM provides you with visibility and traceability adapted to your organisation, whatever your business.

Support from start to finish

Thanks to its expertise, Docaposte can support you from diagnosis to digitalization including on-demand outgoing mail management:


  1. Management of all mail flows, physical and electronic, including registered mail
  2. Dematerialization of incoming mail flows
  3. Management of couriers and shuttle services
  4. Processing of outgoing mail from enveloping to delivery, mass mailing and optimised stamping, multi-channel mailing
  5. Logistic services for distribution of physical materials through your network of partners and distributors

Why entrust us with your mail management

Optimization of the work environment by reallocating space

Save on facilities budgets

Access anywhere to pre-processed mail

Processing of hybrid paper and digital flows to support business departments

Assistance with reducing paper consumption

These solutions may be of interest to you

Docaposte offers a wide range of services and solutions to assist facilities and Workspace departments.

Omnichannel customer experience management

Offering a simple, streamlined, and interactive omnichannel customer experience

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Managed services

Focus on your core business by outsourcing your business processes to a leading player in BPO

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Optimising telecoms costs

Simplify IT asset management with guaranteed savings

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