Regulatory compliance

The insurance market is faced with multiplying regulations. To better support you, Docaposte has created specific high-added-value delegation solutions, directly linked to regulatory changes.

Regulatory constraints

The European directive Solvabilité 2 aims to standardize regulations in the EU, ensure better competitiveness internationally, and to reinforce the strength of establishments to better protect insurees and their beneficiaries. A number of regulations aiming to protect clients have been introduced in recent years:

The Eckert law of 13 June 2014, imposes on the insurance sector since January 2016, to provide an annual account of unclaimed life insurance contracts and to systematically remind the holder or beneficiaries of its existence.
The Hamon law, a "consumer law", which, since 2015, permits policyholders to terminate insurance contracts after 1 year of adhesion, without being subject to penalties
European directives to prevent money laundering (AML-CFT) require actors in the insurance world to have a better understanding of their clients and associated financial flows (KYC...)

Insurance companies are today under pressure to implement often complex processes to guarantee long-term compliance with different regulations.

Docaposte supports its clients with compliance issues with a wide range of services aiming to optimize the associated processing.

Improving estate and escheat management

AssurRisques is a complete delegation offer for inheritance and escheats for the insurance of persons (savings and/or life insurance) through asset management and banking operations. It is supported by:

Our business expertise
Our technical performance and a portal for beneficiaries and/or persons with unclaimed assets
A back-office for the management and tracking of estate and escheat files and, complying to regulatory constraints

AssurRisque's value proposition

Complete delegation of estate and unclaimed assets management
An easily externalizable process for termination of contracts
Limit exposure to regulatory risk imposed by the regulator based on: AGIRA1 and AGIRA2 processing, Eckert law reporting as well as transfers to the French CDC (State controlled fund)
An increase in the rate of reinvestment based on responsiveness and communication
In the context of estate administration, we cover penalties imposed by the Eckert and PACTE laws on possible delays for which we are responsible

Docaposte's KYC solution

Operational efficiency, still an obligation:

KYC checks on natural or legal persons
Checks on the origin and recipient of funds
Externalization to experts experienced in fraud and identity theft
End-to-end solution: from client onboarding to continuous alerts (Remediation/Ongoing)
Technological resources to accelerate KYC: La Poste's Digital Identity service, Digiposte's digital safe, Archipels blockchain...

To be KYC compliant requires the implementation of protocols, human expertise, and technologies according to the client risk profile. This regulatory compliance requires secure authentification and identification, from onboarding and throughout the client lifecycle.

Know Your Customer (KYC) and anti-fraud checks are strategic for operators subjected to regulations against money laundering and financing terrorism (AML-CFT). These issues meet at the intersection of compliance and client relations and require solutions that combine the best of digital and human expertise. Regulatory constraints are being reinforced and the need to offer streamlined client journeys is increasing.

Functions available in API or via MMI

Omnichannel client contact module
Selfcare deposit portal
Collection of supporting documents and data extraction
Automatic checks of attachments and client files
Archive of audit trails
Screening module/unit (PEP, asset freeze, etc.)
MMI for the Back Office

The advantages of our KYC solution

Certified identification components

Complete omnichannel client contact platform

Back-office tracking executed checks

Modular architecture adapted to the needs of each client

Automation of KYC processes to reduce processing costs

Expertise of our back-office teams in fraud detection