Work and Social care

Digital transformation, a key challenge for public policy in employment and solidarity

Public employment policy, training and social policies are at the heart of social challenges and citizen concerns, whether this be improving the quality of life for people in poverty, people with disabilities, the elderly, children or families, or helping people get back into employment and creating a competitive economy.

For institutions, citizens and professionals, digital technology is central to providing support, improving access to rights and modernising how services operate.

Promoting intelligent data management also facilitates decision-making, reduces the time spent on recurring tasks and makes public policy management more objective, which benefits both officials and citizens.

Docaposte, a trusted partner for a more inclusive society

Work, training, parenthood, retirement, solidarity, inclusion and social assistance: Docaposte's Work and Social Care division supports major public-sector players in implementing tailor-made solutions that simplify organisation and improve the quality of services provided to citizens at all key moments in their lives.

Making digital life easier, administering and managing public aid, digital trust and combatting fraud… By drawing on our experience with public policy stakeholders in vocational training, return to work programs, inclusion, benefits and pensions, we offer tailor-made support to meet the demands of an inclusive, sustainable and high-performance society.

Our public policy expertise

Work and employment

Vocational training

Pensions

Parenthood

Inclusion and social assistance

Civil service and Benefits

Solutions adapted to all your needs

Tailor-made solutions

Sovereign platforms for sensitive data exchange
File processing platform
Identification and security solutions for business processes
Cybersecurity solutions
Artificial Intelligence and Data
Cloud strategy and implementation
Digital back office to support staff and users
UI & UX design and redesign of public services
Customised physical, digital and hybrid electronic voting
Digital transformation and IS strategy consulting

Packaged solutions

Electronic document management
Digital vault
Electronic signature solutions
Electronic registered letter
Citizen relationship management

Our engagement in a few figures

100,000 people
Monthly existence checks
2,700,000 La Poste Digital IDs
Created for the ‘Compte Personnel de Formation’ (Personal Training Account)
5M voters in professional elections
Organised on behalf of government ministries