Consulting and services

Our experts support you at every stage of your digital project

Your trusted partner for digital projects that are useful, secure and sustainable

Transforming, adapting, integrating the latest technologies (AI, Cloud, etc.) or meeting regulatory obligations is becoming increasingly complex. To move forward with confidence, you need long‑term, reliable support that reflects your business realities.

This is Docaposte’s role: to help you make the right choices, secure your digital projects, and turn constraints into performance levers.

In practical terms, we support public-sector bodies and private companies across the full lifecycle of their digital projects, from strategic thinking through to large‑scale execution.

Our strengths lie in:

  • deep sector expertise (public sector, healthcare, financial services, regulated industries, and more);
  • multidisciplinary teams working closely with your business functions;
  • close, long‑term support.

Our commitment: to guide your decisions and secure your projects

We combine business consulting with hands‑on operational expertise to design and deploy trusted, effective and compliant solutions, and to support their adoption internally as well as with your customers.

Concretely, we help you to:

  • understand your business and operational challenges;
  • translate your needs into concrete digital solutions;
  • secure your projects in sensitive, regulated environments (NIS2, GDPR, AI Act, DORA, CSRD, etc.);
  • anticipate human and organizational impacts.

Our end‑to‑end approach reduces risk, gives you control over your digital choices, and enables you to meet—sustainably—the expectations of your customers, users and regulators. From the design stage, we embed the fundamentals of trust: data security, European regulatory compliance and systems resilience.


Our capabilities cover your core needs:

  • transformation leadership: business‑side project ownership and PMO (AMOA) across business, functional, technical and IT streams;
  • application design, development and maintenance (Application Management Services/AMS, formerly TMA);
  • design and UX/UI;
  • data and artificial intelligence;
  • cybersecurity;
  • cloud and infrastructure modernization;
  • training and team enablement.


Our commitment: ensuring the security, performance and continuity of your operations.

Digital transformation

Entrust your digital projects to our innovation experts and boost your performance through digital transformation.

Our digital expertise

Business transformation

Accelerate your business transformation : reinvent your organizations and processes to boost operational excellence.

Our business expertise

Regulatory transformation

Turn your regulatory constraints into opportunities.

Our regulatory expertise

Data & AI transformation

Master data governance and quality.

Our expertise in Data/AI

IS transformation

We support you from the consulting stage up to deployment, to improve your organization and to optimize your information system (IS).

Our IS expertise

Training

Upskill your teams with Docaposte Institute

Training

Experience and innovation design

With Pollux, Docaposte’s UX/UI team, design innovative experiences, tailored to your users and your business.

Our Pollux team

Our advantages

A pragmatic, end‑to‑end, trusted engagement with certified experts

High responsiveness enabled by agile governance and rapidly deployable skills

A strong commitment to trustworthy, ethical, responsible and sovereign digital technologies

An AI Center of Excellence that delivers value to our products and across our businesses

End‑to‑end capabilities—consulting, software publishing and platform operations—to accelerate your digital projects

An integrated approach with your business teams, aligned to your performance requirements

Significant delivery capacity, from ad‑hoc assistance to building dedicated centers of excellence

Your AI, cybersecurity and cloud priorities at the heart of our strategy and expertise

Consulting at Docaposte in figures

Over 2,000

consultants and advisory experts to support you

450

Data/AI experts

€234 million

in revenue in 2025

Over 30 years

of experience

500+

training courses on specific topics